Responsible Gaming

97ok Responsible Gaming — Stay safe and have fun

Gaming is for fun, not stress. Building a culture of responsible play at 97ok is our highest priority. Know your limits, use the protection tools, and enjoy gaming with a clear head.

24/7 Support
Free Self-Exclusion
Custom Spending limit
18+ Only

What is responsible gaming and why does it matter?

Online gaming has become a popular form of entertainment for millions of people. But like any pastime, it's important to keep things in balance. At 97ok, we believe responsible gaming isn't just about following rules — it's about being honest with yourself, staying accountable to your family, and enjoying gaming as a healthy part of your life.

The foundation of responsible gaming is this: play for entertainment, not as a source of income. When you play on the 97ok platform, keep in mind that every game outcome is completely random — no strategy or system can guarantee a win. The possibility of losing is always there, so bet with that in mind.

At 97ok, we've built a range of protection tools that put you in full control of your gaming habits — from setting deposit limits to taking a temporary break or permanently self-excluding. Our goal is simple: we want you to enjoy gaming in a healthy, positive way, every time.

Keep in mind: Responsible gaming isn't a sign of weakness — it's what a smart, self-aware gamer looks like.
Responsible gaming principles
1
Set Your Budget First

Decide how much you're willing to spend before you start playing. Once you hit that limit, stop — no exceptions.

2
Stick to Your Time Limits

Decide how long you'll play each day before you start. Take regular breaks and make time for your family.

3
Keep emotions in check

Win or lose — stay calm. Don't let emotions push you into placing bets you wouldn't otherwise make.

4
Don't Be Ashamed to Ask for Help

If gaming feels like it's becoming a problem, get help immediately — we're here for you.

Gaming addiction Common Symptoms

Answer these questions honestly to assess yourself.


1
Are you spending money you can't afford on gaming?
Example: Spending money that should have stayed in the family budget.
2
Are you going over your planned gaming time?
Example: Taking time away from family or work to play.
3
After a loss, are you trying to win your money back immediately?
Example: Chasing losses by placing bigger bets.
4
Have you ever tried to stop gaming but couldn't?
Example: Setting limits repeatedly but not sticking to them.
5
Are family or friends worried about your gaming?
Example: They feel you're playing too much or spending too heavily.
6
Are you hiding your gaming or being dishonest about it?
Example: Playing more or spending more than you've told your family.
If you answered "Yes" to three or more of the questions above, please reach out to our support team right away. A professional counselor is ready to help you.
97ok Protection Tools and control

Use all our tools for free to stay in full control of your gaming habits.


Deposit limit

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded.

Session Limit

Set a time limit for each gaming session. Once the time is up, you'll be logged out automatically.

Reality Check

Get reminders to take regular breaks. This helps you avoid losing track of time.

Temporary Restriction

Temporarily close your account for a set period (1 to 30 days). Take the time to reflect and come back when you're ready.

Permanent Self-Exclusion

If you feel gaming is no longer good for you, permanently close your account. This decision cannot be reversed later.

Gaming history tracker

View your complete gaming history, spending, and win/loss records. Make informed decisions with full transparency.

Setting Limits Recommended Rate

Set limits for healthy gaming based on expert recommendations


Limit Type Recommended Hard limits Going overboard?
Daily deposit BDT 500 BDT 1,000 Not Possible
Weekly Deposit BDT 2,500 BDT 5,000 Not Possible
Monthly Deposit BDT 10,000 BDT 20,000 Not Possible
Maximum Bet BDT 100 BDT 500 Possible
Daily session time 2 Hours 4 Hours When you're absent
Loss limit BDT 1,000/month BDT 5,000/month Not Possible
Important: These limits are guidelines only. Set your own limits based on your personal financial situation. Spending less is always the better choice.
Gaming addiction Warning Signs

If you notice these signs, don't wait — get help now


Financial problems

Debt is piling up, bills aren't getting paid, or you're cutting back on essential expenses.

Wasted Time

Cutting into work, school, family time, or sleep to play.

Relationship Strain

Family and loved ones are repeatedly raising concerns about your gaming.

Mental Health Issues

Feeling restless, losing motivation, or feeling low when you're not playing.

Keeping it secret

Lying to family or hiding the truth about your gaming.

Strong urges

Playing more but enjoying it less, always wanting to go one more round.

Urgent: If you notice any of these signs, seek professional help right away. There's no shame in it — millions of people face this, and recovery is possible with the right support.
Help & Resources

If you feel you need help, we're here. Your privacy is guaranteed.


97ok Support Team

Chat live with our experienced professionals right now. They'll guide you through the right protection tools for your needs. All conversations are strictly confidential and non-judgmental.

National helpline

There are specialized organizations in Bangladesh that provide gaming addiction support completely free of charge. Trained counselors are available to speak with you by phone or in person.

Educational Resources

Watch videos, read articles, and explore personal stories about responsible gaming. Learn from others' experiences and find your own motivation.

Support Groups

Connect with others who are going through the same thing. Community support is invaluable — it reminds you that you're not alone.

Our commitment: Using self-exclusion or any other protection tool at 97ok is completely question-free. Your privacy and dignity are always respected.
Responsible Gaming Common Questions

Frequently Asked Questions


Yes, you can increase or decrease your limit at any time. However, requests to raise a limit will not take effect for 7 days. This protects you from acting on impulse.

Yes, once a temporary restriction period ends, your account will be reactivated automatically. However, permanent self-exclusion is a lifelong decision and cannot be reversed.

Once a limit is set, the system automatically prevents it from being exceeded. Additional deposits will not be accepted — your safety is guaranteed.

Absolutely. Your account displays a complete history — all bets, playing time, and financial transactions — in full transparency. This helps you make informed decisions.

Never. Using self-exclusion or any other protection tool is your right, and it's entirely confidential. There are no penalties or negative consequences.

The first step is acknowledging the problem and asking for help. Right away: (1) Contact the 97ok support team, (2) Activate a temporary restriction or self-exclusion, (3) Tell a family member or someone you trust, (4) Seek professional help.
Start playing responsibly

Your gaming Stay in control

All protection tools at 97ok are free and fully confidential. Set your personal limits today and enjoy gaming the healthy way.

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