97ok Privacy Policy — Our Commitment to Protecting Your Data

97ok (https://97ok.vu) places the highest priority on user privacy. Our privacy policy is built on international data protection standards and applies across all 97ok services — website, mobile app, live chat, and email support.

The primary goal of this privacy policy is to clearly inform you of what data 97ok collects, why it is collected, how long it is retained, and how it is protected. We believe transparency is the foundation of trust.

This policy applies to all of the following:

• All active and inactive account holders registered with 97ok.
• Any visitor browsing the website without creating an account.
• Users of the 97ok mobile application.
• Anyone who contacts us via support chat or email.

97ok collects different types of information at different stages. Each stage and purpose of data collection is detailed below:

We only collect information that is necessary to provide our services. 97ok does not collect irrelevant or excessive data.

97ok uses collected data only for specific and legitimate purposes. Every reason your data is used is clearly outlined below:

• Account management: To handle registration, login, account verification, and security.
• Transaction Processing: To process deposits and withdrawals securely and to maintain transaction records.
• Service Improvement: To analyze user experience and improve the platform's games, interface, and features.
• Customer Support: To respond to support requests and resolve issues quickly.
• Fraud Prevention: To detect suspicious activity and ensure account security.
• Legal compliance: To comply with international gaming licenses and financial regulations.
• Personalized Experience: To offer game recommendations and promotions tailored to your preferences.
• Contact: To send important updates, security alerts, and account-related messages.

97ok uses the latest industry-standard technology to protect your data. Our data protection infrastructure is as follows:

• For All Data Transfers 256-Bit SSL/TLS Encryption is used.
• Sensitive Data Stored on Servers AES-256 encryption Secured.
• Payment information is not stored directly on 97ok's servers — PCI-DSS certified A payment gateway is used.
• To prevent unauthorized access to your account Two-Factor Authentication (2FA) Benefits available.
• Regular security audits and penetration testing are conducted.
• Servers and networks are monitored around the clock, 24/7.

Data Retention Period: Certain data may be retained for a minimum of 5 years after account closure, including during the active period, as required by law. Once legal obligations are fulfilled, data is securely deleted.

97ok never sells your personal information. However, limited data may need to be shared with certain trusted third parties in order to deliver our services:

• Payment Provider: Financial information is shared only as necessary to process transactions. All partners are PCI-DSS certified.
• Game Provider: Only the minimum information required to play (such as user ID) is shared.
• KYC verification services: Licensed third-party services are used for identity verification.
• Legal authorities: Required information may be provided to government authorities in the event of a lawful legal order or investigation.
• Anti-Fraud Services: Limited data may be shared with specialized service providers to prevent money laundering and fraud.

Every third party is contractually bound to comply with 97ok's strict privacy policy. They may only use data for the specified purpose, and any other use is strictly prohibited.

The 97ok website and app use cookies and similar tracking technologies to deliver a better experience. The types of cookies and their purposes are detailed below:

• Essential cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme settings, and login state.
• Analytics Cookies: Collects site usage statistics to help improve our services.
• Marketing Cookies: Used to show relevant ads and offers. You can opt out of these at any time.

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

97ok believes users are the owners of their own data. That is why we provide you with the following rights:

97ok strictly prohibits registration and gaming by anyone under 18. We do not collect information from minors and do not knowingly provide services to them.

• Age is verified during registration and confirmed through the KYC process.
• If an account holder is found to be a minor, the account will be closed immediately.
• If parents have any concerns, they can contact 97ok support immediately — action will be taken promptly.
• Any minor's data found in our systems will be deleted immediately.

97ok reserves the right to update this privacy policy as needed. When changes are made, we take the following steps:

• For significant changes, advance notification will be sent to your registered email address.
• Any changes will be announced via prominent banners or notices on the website.
• The "Last Updated" date will always be displayed at the top of the page.
• If you do not agree with the updated policy, you will have the option to close your account and withdraw your balance.
• Minor changes (such as spelling corrections or clarifications) may be made without prior notice.

We recommend visiting this page regularly to stay up to date with the latest version of our privacy policy.

For any questions, concerns, or requests regarding the Privacy Policy, please contact our dedicated data protection team:

• Email: [email protected]
• Live Chat: Via the chat button at the bottom right of the website.
• Response Time: 3 business days for email requests; typically within 1 hour via live chat.